Samsung Elevates Customer Satisfaction with a 3-Year Warranty on Select Home Appliances
Dubai, UAE – May 23, 2024 – Samsung Gulf Electronics has announced a groundbreaking extended warranty program for its Gulf customers, offering an additional 2-year warranty on top of the existing 1-year manufacturer warranty for select Samsung home appliances. This initiative underscores Samsung’s commitment to quality, durability, and customer satisfaction.
Ensuring Longevity and Peace of Mind
With this new program, customers can enjoy three years of comprehensive coverage, reflecting Samsung’s confidence in the durability and reliability of its products. The extended warranty applies to Samsung’s innovative range, including the Family Hub refrigerator, the personalized Bespoke washer and dryer, and the powerful Jet Cordless Vacuum Cleaner Series. These state-of-the-art appliances integrate cutting-edge AI technology, simplifying household chores and enhancing user experience.
How to Avail the Extended Warranty
To benefit from the extended warranty, customers who purchase eligible Samsung home appliances need to register their products post-purchase. The registration process requires personal details and the product’s serial number, ensuring a seamless and straightforward experience.
Commitment to Quality
Burcin Arabul, Director of the Home Appliances Division at Samsung Gulf Electronics, emphasized, “At Samsung, we are dedicated to providing our customers with the highest quality products and services. The introduction of our 3-year warranty program in the GCC showcases our confidence in the durability and reliability of our home appliances. We are committed to offering our customers complete peace of mind when they choose Samsung for their household needs.”
Building on a Legacy of Innovation
This new program builds upon Samsung’s longstanding commitment to excellence. Last year, Samsung became the first electronics brand to offer a 20-year warranty on Digital Inverter Technology (DIT) compressors and motors in refrigerators, washing machines, and dryers, doubling the previous 10-year guarantee on DIT products. This continued focus on quality and customer assurance highlights Samsung’s dedication to advancing home appliance technology and customer satisfaction.
For more information about the 3-year warranty program, including eligible products and registration details, please visit Samsung’s warranty page.
About Samsung Electronics Co., Ltd.
Samsung inspires the world and shapes the future with transformative ideas and technologies, redefining the realms of TVs, smartphones, wearable devices, tablets, home appliances, network systems, and more. Through its SmartThings ecosystem and collaboration with partners, Samsung delivers a seamless, connected experience.
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